Customer service

Customer service

Do you have a question about your order, delivery, or one of our products? On this page, you'll find all the information about our customer service.

Direct help via our chatbot

Use the chatbot in the bottom right corner of our website to find answers to frequently asked questions about orders, returns, or product information. Still having trouble? Our customer service team will contact you by email during business hours.

Contact details

Email: info@inaybaby.com
Opening hours: Monday to Friday, 09:00 – 17:00 (CET)
We usually respond within 1–2 business days.

Orders & Shipping

Do you have questions about your order or shipping status? Visit ourShipping & Returns page for information on delivery times, shipping costs, and our returns policy.

Product information

Want to know more about our ingredients or how to use our products? Check out our FAQ or the Our Ingredients page for detailed information.

INAY Baby BV

Ohmweg 57J
2952 BD Alblasserdam
The Netherlands